Refund policy

Straight  Request is dedicated to providing you the best customer experience possible. All products are Guarantee. We will gladly refund or replace an order due to fulfillment and/or carrier issues.

If you  change your mind about a purchase Please  Allow our Customer Service Department to call you back  within 24-48 hours. Always leave a name and a phone number.

If your order arrived damaged, we're sorry! Please contact by email and provide any photos of how your product(s) arrived. Allow our Customer Service Department to get back to you within 24-72  hours, as we investigate the issues experienced during transit.

We will refund all order unused  and unopened  items once received at our warehouse @ 20 Mustard  Seed Land Orlando Fl. 32810 Please keep in mind, the consumer is responsible for shipping charges.  

All returns must be authorized through our customer service department before  shipped back to our warehouse. Failure to do so may cause a delay in processing your returns. All returns are granted up to 7 days after you receiving it.